Privacy Policy

Privacy Policy

At Uncle Jo Supermarket, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile applications, and services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

• Name, email address, phone number, and mailing address.
• Payment information (e.g., credit/debit card details).
• Account credentials (username, password).

b. Non-Personal Information

• Browser type and version.
• Device information (e.g., IP address, operating system).
• Usage data, such as pages visited, time spent, and referral sources.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze trends, and gather demographic information.

2. How We Use Your Information

Your information is used to:

• Process transactions and deliver products or services.
• Respond to inquiries and provide customer support.
• Improve website functionality and user experience.
• Send promotional emails and updates (with your consent).
• Comply with legal obligations and prevent fraudulent activities.

3. How We Share Your Information

We may share your information in the following scenarios:

a. With Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as payment processing, delivery services, and analytics.

b. Legal Compliance

We may disclose your information if required to do so by law or in response to valid legal requests.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

5. Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, no data transmission or storage system can be guaranteed to be 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your data, subject to legal requirements.
• Opt-Out: Unsubscribe from promotional emails or marketing communications.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.